Privacy policy

Professional Continuity and Clinical Will ArrangementsAs part of my professional responsibilities as a BACP-accredited counsellor and psychotherapist, I maintain a Clinical Will and professional continuity arrangements.

In the unlikely event that I die, become seriously ill or otherwise become unable to continue providing therapy, I have nominated a Clinical Will Executor who will coordinate arrangements for notifying current clients and ensuring that appropriate steps are taken to protect their interests.My nominated Clinical Will Executor is Natalie Hughes.

Where appropriate, she may liaise with my professional supervisors and other suitably qualified professionals to facilitate the safe management of practice arrangements and client records.

My clinical records are maintained as hard-copy documents and stored securely in a locked location within my practice office. Access, retention, transfer or disposal of these records will be managed in accordance with applicable confidentiality obligations and data protection legislation. The purpose of these arrangements is to ensure that clients are treated respectfully, informed of any unexpected interruption to therapy and, where appropriate, supported in accessing alternative therapeutic services. Use of Artificial Intelligence in Clinical Documentation in some circumstances, I may use artificial intelligence (AI)-assisted software to support the preparation of clinical summaries relating to online therapy sessions. This may assist with organising therapeutic information, producing structured summaries and supporting the accuracy and consistency of clinical documentation. AI is used as an administrative and documentation aid only. It does not replace my professional judgement, clinical assessment, therapeutic relationship or responsibility for the accuracy of clinical records. I will only use AI-assisted processing of identifiable or potentially identifiable client information where I have obtained the appropriate informed and explicit consent and established that the processing complies with applicable data protection and confidentiality requirements.Where AI-assisted documentation is used:- Clients will be informed about the proposed use and its purpose.- Participation will be entirely optional.- Refusing AI-assisted documentation will not affect access to therapy or the quality of the therapeutic service.- I will review and check AI-generated summaries for accuracy before incorporating them into clinical records.- Information will only be processed through an appropriately assessed and secured service.- Personal information will be minimised wherever possible.- AI-generated material will not independently determine diagnoses, treatment decisions or clinical outcomes.- Clients may withdraw their consent to future AI-assisted processing at any time.I will not use client information to train or develop AI systems as part of this documentation process. Further information about the particular AI service and how information is processed can be provided before consent is requested.

AI-Assisted Clinical Documentation – Krisp In some online therapy sessions, I may use Krisp AI Meeting Assistant to assist with clinical documentation. Krisp processes spoken conversation to generate a written summary of relevant therapeutic discussions. This is intended to support the preparation of clinical notes and allow me to focus on the therapeutic process. I do not intentionally retain audio recordings of therapy sessions through this process. I review the AI-generated summaries for accuracy and clinical relevance and delete the generated summary following review. The use of Krisp is optional and will only take place where the client has been informed and has provided explicit consent. Krisp is a third-party service provider. Depending on the product features and configuration, audio and associated information may be processed on the user's device or through secure cloud infrastructure and third-party service providers. I remain responsible for the accuracy and confidentiality of my clinical records and do not delegate clinical decision-making to AI. Clients may decline or withdraw consent to this process without affecting their access to therapy. Further information about Krisp's data processing can be found in its Privacy Policy.